Privacy Policy
Table of Contents
Introduction
At Swerte Express Casino, your privacy is our priority. We are committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data. By using our website and services, you agree to the practices outlined in this Privacy Policy.
For any questions or concerns, please contact our support team via Contact Us.
1. Information We Collect
a. Personal Information
When you register for an account or interact with our services, we may collect the following information:
- Full name
- Email address
- Phone number
- Date of birth
- Residential address
- Payment details (e.g., GCash, PayMaya, or bank account information)
b. Non-Personal Information
We may also collect non-identifiable data, such as:
- Browser type
- Device information
- IP address
- Website usage patterns (e.g., pages visited, session duration)
c. Cookies
Our website uses cookies to enhance user experience and improve website functionality.
2. How We Use Your Information
Swerte Express Casino uses your data to:
- Create and manage your account.
- Process deposits and withdrawals securely.
- Deliver personalized promotions and bonus offers.
- Improve our website and gaming platform.
- Ensure compliance with legal and regulatory requirements.
Marketing Communications
With your consent, we may send promotional messages, exclusive offers, or updates about new games and features. You can opt-out at any time by updating your preferences in your account settings.
3. Data Protection and Security
a. Encryption Technology
We use advanced encryption protocols to protect your personal and financial data during transactions and storage.
b. Secure Servers
All data is stored on secure servers that comply with industry standards for data protection.
c. Restricted Access
Only authorized personnel have access to your data, and they are bound by strict confidentiality agreements.
4. Sharing Your Information
Swerte Express Casino does not sell or rent your personal information to third parties. However, we may share your data in the following cases:
- With Service Providers:
Third-party vendors may assist us with payment processing, identity verification, or technical support. - For Legal Compliance:
We may disclose your information to comply with legal obligations, court orders, or regulatory authorities (e.g., PAGCOR). - Fraud Prevention:
To prevent fraudulent activities, we may share data with anti-fraud agencies or relevant organizations.
5. Your Rights
As a user of Swerte Express Casino, you have the following rights regarding your personal data:
- Access Your Data:
Request a copy of the information we hold about you. - Update Your Information:
Update or correct any inaccuracies in your account details. - Request Data Deletion:
Request the deletion of your personal information, subject to legal requirements. - Restrict Processing:
Restrict the processing of your data for marketing purposes. - Withdraw Consent:
Opt-out of promotional communications at any time.
To exercise these rights, contact us via support@swertexpress.org.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Improve website performance and user experience.
- Remember your preferences and login details.
- Analyze website traffic and user behavior.
You can manage cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party platforms you interact with.
8. Retention of Data
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. Once your data is no longer needed, we securely delete or anonymize it.
9. Updates to This Privacy Policy
Swerte Express Casino reserves the right to update this Privacy Policy at any time. Changes will be communicated via email or on our website. Your continued use of our services constitutes acceptance of the updated policy.
10. Contact Us
If you have questions, concerns, or requests regarding your data, please contact us at:
- Email: support@swertexpress.org
- Live Chat: Available 24/7 via our website